{"id":21975,"date":"2026-09-18T22:21:21","date_gmt":"2026-09-18T18:21:21","guid":{"rendered":"https:\/\/bkkuae.com\/?page_id=21975"},"modified":"2026-09-18T22:21:49","modified_gmt":"2026-09-18T18:21:49","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/bkkuae.com\/ar\/shipping-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646"},"content":{"rendered":"
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Shipping & Delivery Policy<\/p>\n

BKK UAE SHOP<\/p>\n

Last Updated: 18 September 2026<\/p>\n

At BKK UAE SHOP, we are committed to providing a convenient and reliable delivery experience, bringing your favorite Thai products directly to your doorstep.<\/p>\n

1. Delivery Coverage<\/p>\n

We provide delivery services throughout the United Arab Emirates, covering all seven Emirates:<\/p>\n

Dubai
Abu Dhabi
Sharjah
Ajman
Ras Al Khaimah
Fujairah
Umm Al Quwain<\/p>\n

Delivery availability to certain remote areas may depend on courier coverage and accessibility.<\/p>\n

2. Delivery Time<\/p>\n

Our standard delivery timeframe is within 2 business days from order confirmation.<\/p>\n

Delivery times may vary depending on:<\/p>\n

Customer location.
Order confirmation time.
Courier availability.
Public holidays and non-working days.
Unexpected logistical circumstances.<\/p>\n

We will make reasonable efforts to deliver orders within the stated timeframe and inform customers of significant delays.<\/p>\n

3. Shipping Charges<\/p>\n

Applicable delivery charges will be displayed during checkout before the customer confirms the order.<\/p>\n

Any available free-shipping offers or promotional delivery discounts will be clearly communicated on our website.<\/p>\n

4. Order Processing<\/p>\n

Once your order has been successfully placed and confirmed, our team will begin preparing it for dispatch.<\/p>\n

Customers will receive an order confirmation through the contact information provided during checkout.<\/p>\n

We may contact you if additional information is required to complete your delivery.<\/p>\n

5. Delivery Address<\/p>\n

Customers are responsible for providing accurate and complete delivery information, including:<\/p>\n

Full name.
Mobile phone number.
Emirate and area.
Building, villa, or apartment details.
Any additional delivery instructions.<\/p>\n

Incorrect or incomplete addresses may result in delivery delays.<\/p>\n

Please contact us as soon as possible if you need to correct your delivery information.<\/p>\n

6. Delivery Attempts<\/p>\n

Our delivery partner may contact you to coordinate delivery.<\/p>\n

If a delivery attempt is unsuccessful because the customer is unavailable or cannot be reached, the courier may arrange another delivery attempt.<\/p>\n

Additional charges may apply for repeated delivery attempts caused by incorrect information or customer unavailability, where disclosed and agreed in advance.<\/p>\n

7. Delayed Deliveries<\/p>\n

Although we aim to deliver orders within 2 business days, occasional delays may occur due to circumstances beyond our reasonable control.<\/p>\n

If your order is delayed, please contact our customer support team with your order number.<\/p>\n

We will investigate the issue and provide an update.<\/p>\n

Any rights or remedies arising from a failure to deliver within the agreed timeframe will be handled in accordance with applicable UAE law.<\/p>\n

8. Damaged Items During Delivery<\/p>\n

If your order arrives broken or damaged, please contact us as soon as possible, preferably within 48 hours of delivery.<\/p>\n

Please provide your order number, photographs of the damaged item, and a brief explanation.<\/p>\n

We will review the issue in accordance with our Refund & Return Policy and applicable consumer protection laws.<\/p>\n

9. Order Tracking<\/p>\n

Where tracking information is available, it may be shared with customers through email, SMS, or another communication channel.<\/p>\n

For assistance with your order status, please contact our customer support team.<\/p>\n

10. Contact Us<\/p>\n

For delivery inquiries, shipping delays, or order-related assistance, please contact us through our website.<\/p>\n

Website: https:\/\/bkkuae.com<\/p>\n

Please include your order number when contacting our team.<\/p>\n

BKK UAE SHOP \u2013 From Bangkok to Your Doorstep, Across the UAE.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Shipping & Delivery Policy BKK UAE SHOP Last Updated: 18 September 2026 At BKK UAE SHOP, we are committed to providing a convenient and reliable delivery experience, bringing your favorite Thai products directly to your doorstep. 1. Delivery Coverage We provide delivery services throughout the United Arab Emirates, covering all seven Emirates: DubaiAbu DhabiSharjahAjmanRas Al…<\/p>","protected":false},"author":74,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-21975","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/pages\/21975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/users\/74"}],"replies":[{"embeddable":true,"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/comments?post=21975"}],"version-history":[{"count":4,"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/pages\/21975\/revisions"}],"predecessor-version":[{"id":21979,"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/pages\/21975\/revisions\/21979"}],"wp:attachment":[{"href":"https:\/\/bkkuae.com\/ar\/wp-json\/wp\/v2\/media?parent=21975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}